Frequently asked questions

Information is collected about your health, and brand preference through our survey designed by our medical team. Once you submit and pay for your order our medical team will then review your health profile for eligibility and safety. If medically appropriate they will write you a prescription. Using your prescription, you have the choice of purchasing your medication at the pharmacy or from our delivery partner, Clicks Pharmacy, which also includes free delivery.

To obtain birth control medication in South Africa, you must have an active birth control prescription.

ALL birth control brands that are offered in South Africa are available at Get My Pill. We are able to issue a prescription for any brand of birth control provided that the pharmacy has it in stock.

Any woman over the age of 18 can use Get My Pill to access birth control.

Through Get My Pill you can get tested for STDs or order an at-home HPV test kit. To order your test you will have to book through our medical testing partners at Get Tested. For more information, you can visit our STD testing & HPV page.

It is difficult for your GP to determine which contraceptive pill will cause side effects in you. Many women do not experience any side effects while using the pill but you may need to try a few different pills before you find the one which works best for you. Every woman reacts different to a certain pill and different pills cause different side effects.

Like all other medicines, the pill can cause side effects. They do not affect all women and they often improve after the first three months of taking the pill. It can take up to three months for your body to get used to the hormones.

Possible side effects include:
· changes in mood, mood swings, and depression
 · breast pain or tenderness, breast enlargement
 · fungal infections and cystitis
  · migraine or headache
 · feeling nauseous and vomiting
  · stomach problems and diarrhoea
 · irregular bleeding
  · skin rash and acne
  · hair loss
  · changes in body weight
  · high or low blood pressure levels
  · low libido

With every contraceptive pill having slightly different side effects, you should always read the patient leaflet of the medication you are taking.

There are a range of other, rare side effects that may occur in a small number of women.

All you have to do is fill out the health form, and our doctors will review your information for eligibility and safety. If you are unsure and require assistance in selecting a birth control method, you can speak with one of our medical doctors by booking a digital consultation.

Simply choose your birth control method and fill out the health form. After our clinical team has reviewed and approved your order, a PDF copy of your prescription will be emailed to you on the same day your order was placed.

Simply choose select Yes or No for delivery while filling out the health form.You can then proceed to fill out our health form and provide us with the necessary information for payment and delivery of your medication (Delivery of your medication will always be free of charge).

Yes, you can take it to any pharmacy in South Africa to purchase your medication.

Yes, before our medical team writes you a prescription, we ask important health questions on our health form to ensure we can prescribe birth control that is both safe and effective for you.

 You can book a digital consultation if you prefer to speak with one of our medical doctors to ask questions or get advice on birth control options.

Fill out our contact form if you have general questions or need help with your order, and a team member will get back to you within 24 hours.

For medically related queries you will have to book a consultation to speak with one of our doctors.

To make things more convenient you can choose our subscription service which bills you R90 every month for your prescription. If you're new and would like a once-off birth control prescription you can view the prices below.

Oral Contraceptive Prescription

- A 1-month prescription is R120
- A 3-month prescription is R250
- A 6-month prescription is R400

Prescription for Contraceptive Patch

- A 1-month prescription is R120
- A 3-month prescription is R250
- A 6-month prescription is R400

 Injectable Contraceptive Prescription

-  The prescription cost is R275

The cost of the medication will depend on the pharmacy. You can view a list of birth control prices in South Africa that you might pay by visiting our blog post section or clicking the link.

The prescription cost cannot be claimed back from medical aid. However, when purchasing your medication from the pharmacy or through our delivery partners, you can choose to pay with medical aid.

After selecting either the birth control pill with delivery or the birth control patch with delivery, a choice to select Yes or No for free delivery is provided.

Medication is delivered within 2-3 days. Delivery will take place only after Clicks Pharmacy has contacted you and payment for your medication has been made directly to them.

No, if you have selected the free delivery option, Clicks Pharmacy will contact you when your next medication repeat is due.

The cost will be determined by what Clicks Pharmacy charges. You can view our list of birth control prices here to get an idea of the maximum price you might pay.

Despite paying for a 3 or 6-month prescription, the pharmacy will only issue a single month’s supply of medication at a time. If you are traveling or require your full medication supply, you can make a request to Clicks pharmacy when they contact you.

You can order your test on the Get Tested website. The HPV test kit includes free delivery, lab tests, and results. To find out more information on the ordering process you can visit our HPV testing page.

You can order your test on the Get Tested website. To find out more information on the ordering process you can visit our STD testing page.

You will have to visit one of Get Tested partner laboratories to have an STD test done. They have over 200 testing centers around South Africa.

Test results can take an average of 2-3 working days before the full set is available. Each test will indicate the average time it takes to get the results back on the page.

If your test results are abnormal our medical doctor will walk you through the next steps and explain the potential risks.

Positive results will be addressed by our medical team, and a prescription will be issued if possible. Additional testing and/or a referral to a more specialized.

The test is R1400 and covers the lab tests and a consultation with our medical doctor.

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Yes, you do not need to provide personal information such as your ID number. An anonymous test can be requested after your appointment has been made.

According to NHS, 50% of men and 70% of women who are infected show no symptoms in the early stages of infection. The reason for testing is that symptoms may only occur once the infection has become more severe with a higher likelihood of irreversible damage.

The birth control pill, shot and patch do not protect against sexually transmitted infections (STIs). Methods of protection like condoms should be used to prevent contracting an STI.